I most definitely reccomend FHIA! Mr. José Marín was such a great help in giving my aunt and I information about FHIA and their work. We are happy to look forward in our 4 new windows and our slide door. I cannot wait for the outcome, I greatly appreciate Mr. José. He was very kind, very understanding and very patient with us. We definitely had alot of questions but he was more than willing to help and answer all of our questions. Thank you once again FHIA and Mr. José.
We had Tom the sales guy come out on Saturday 2/27/2021 and he was very knowledgeable, we loved how he explained everything in details. We went with you guys for all our windows hope to get them installed soon. Thank you so much.
I want to said to Gregory thanks you for a wonderful job he did in my Dining room and windows thank you to you and your team
I went to various locations and searched home improvement. I picked about nine or ten. Made appointments and had three no shows. Out of the rest I selected FHIA because of the salesman, Peter Rao. Since I am a former New Yorker I have a general suspicion in dealing with contractors. I found Peter to be straightforward and very knowledgeable The price quotes were reasonable on the cabinets and generous on the hurricane doors and windows. I hired FHIA on the strength of his character and research I did. I can go on and on about all the wonderful reasons i have for recommending this company to anyone who is looking to do any sort of home remodeling. I can say with my highest rating give them a call. I am so pleased with everything including and especially the best people. They were professional, accommodating, courteous and worked in a most timely fashion. Brad and Chad were great to talk to. Jules was the friendliest person on the phone, simply she was the absolute best. The workers who came to take measurements and the installers were rock stars. Finally let me say I love my windows and sliders to the lanai. I also love my new cabinets, especially the slow self-closing draws and doors and the hardware. Six plus stars all the way around.
These two guys are the best spent all the time we needed to make our choices and was layed back and didn't make me feel rushed in making up our minds. Got us a price that we felt comfortable with . Would recommed these guys to anyone.
I am writing here to congratulate the installers who did an excellent job, everything is clean, the best are extraordinary, I am very happy with my new windows and the excellent service from S&S, thank you
Mike Post was good. He explained everything very well. Really made me feel comfortable about getting my windows from FHIA. Thanks for coming by Mike Roy McCorkle
I called STS for an estimate for impact windows for my home. I received all the information that I needed promptly. Gregory explained everything in detail and answered all my questions. They have offered excellent service, they've met all the deadlines and are comitted to quality. I love my new windows!
We had 6 Hurricane windows installed in our Port Charlotte home. Everyone along the process was very professional, honest and produced what they said they would. The price was very competitive, the installation was very impressive and the service after the sale was perfect. A slight issue with one window was resolved to my satisfaction. I really like these guys and the gals too.
I needed to have a window replaced as well as screens fixed. The Sarasota office was no longer open. I had to go through Fort Myers. The couple of times I contacted them they did not have any information of me on file, I had every window replaced by them a couple of years ago. The supervisor was a very nice young man, but very poor at returning calls. His intentions were good I’m sure. I would give him a week or so and then call him back. Anyway, fast forward ... after waiting two months for my window to arrive, Pedro came out and it was discovered that the window was chipped in a corner, therefore he took the window back and it took another two months before it came in. The 2nd appointment, no one ever showed up. I tried calling the young supervisor as well as the 800 number which had a recording saying that I was next, after 53 minutes I hung up. On Monday I called the Fort Myers branch and spoke to a nice young lady who took care of rescheduling it for me and I was told that the young supervisor would be out to make sure that the job was done correctly, as he was supposed to have been there during the “no-show”appointment as well. Pedro did a good job with replacement of the window and took the screens with him to fix. No supervisor ever showed up. Pedro assured me he would be back that week, as he was, I was pleased with his work. So, I guess my review is neutral, as I had bad and good experiences. I do not think there is any excuse for not showing up for an appointment or for not calling someone. I left two messages with the supervisor, never got a call back.