I have previously written a review for the projects that this company has performed for me. They included hurricane windows and doors and new facings on my kitchen drawers and cabinets and new granite counters as well as installing the new sink and faucet and converting all my shelves in my kitchen cabinets to roll out drawers. In advertently without realizing I only nominated for stars in my review that was my error I give these employees five stars plus plus plus. You could read my previous review I was just overwhelmed by the complete totality of this company’s professionalism and the courtesy and cleanliness of their employees. From the first day kayla a girl showed up and knocked on my door and peaked my interest in having new cabinets and windows installed I consider FHIA to be the last word after I received about nine other estimates for similar jobs. When the sales person Peter showed up till making the last payment to Jules I was just so pleased that I consider these people I would say friends I highly recommend anybody looking for any kind of home construction jobs or remodeling projects to use them. In fact my own daughter upon my recommendation is having hurricane windows installed in her house next week. And I am now considering having both of my bathrooms remodeled by then in the fall you definitely want to use these people or at the very least give them the opportunity to present what they do. Do you want to do that before you make your final decision
Fabian Cardona was the technician who came to my house upon request. I was amazed by his treatment of my family and I. He behaved quite professionally and finished the job quickly and efficiently. I feel very satisfied with his service and I feel safe knowing that people such as himself are working at this company.
I recently had a service tech named Yoel Rodriguez come out to my home to adjust some doors, and I was extremely impressed by his knowledge and professionalism. He took his time to make sure everything was fixed and working perfectly. He definitely went above and beyond to make sure our bedroom door was fixed, and we’re extremely grateful! By far the best service tech I’ve had come out from the company!! Thank you Yoel!
Jason Holden gave an excellent presentation of the products used by FHIA. Extremely helpful in picking out the products to be used. Jason was extremely professional & friendly with his presentation. I was impressed with the products used to remodel bathrooms. Enjoyed meeting Jason & learning about your company.
I am happy with my window installation. Orange County inspector said job well done. The workers were polite and their manager Richard was attentive and helpful
Spoke with Frank Storms about Front entry door. Unfortunately, they did not have an entry door that met our needs. However, our initial experience we had over 7 years ago when we purchased impact windows for our home was outstanding. The product was installed in a day and a half and has provided us with security against theft and of course, hurricanes. We are very pleased with our windows and doors.
Bill was very professional and very knowledgeable. He explained all the details and had a great personality.
We met with Mike Post today to get a quote on replacing the exterior doors on our house. This was the third time Mike has been to our house as we have previously had our windows replaced in 2 phases. Mike did a great job of going over all the options and even provided a couple suggestions that saved us big dollars, such as replacing our French doors that lead to our pool area with a slider. We liked the slider idea better because we only use one of the French doors, and with the slider we get a screen door. My wife loves fresh air so this really appealed to her. He had similar suggestions when replacing our windows, like replacing our two side by side up and down windows with one large picture window that opened sideways. My wife loved this idea. Happy wife, happy life.... These windows and doors are not cheap and we were hesitant to pull the trigger, but Mike pointed out: 1. When your house is built, the builder usually goes with the cheapest suppliers. Our windows were failing so we knew this. 2. These windows and door can handle a Cat 5 hurricane, so you don't have to buy hurricane shutters or put plywood over your doors and windows. 3. FHIA has a lifetime replacement guarantee on their windows and doors, material and labor, which is transferable if you sell your house. 4. Their windows lock automatically when you close them. 5. They are extremely energy efficient. (We've noticed about a 10 percent reduction in our energy bill.) 6. They are so strong, they are extremely difficult to break into, making your house more secure. This was a big selling point for us. 7. They are backed by Sam's Club, which we have had good experience with. This visit was to replace our doors, but we've previously had our windows replaced by FHIA, so I just want to give a shout out to the installer and finishers who actually put in our new windows. They did a great job, very professional and polite and cleaned up the area so when they were done, you would not know they were there. They also shared some great stories about their experiences with these windows, which helped put us at ease that we made the right decision.
Yesterday, Chad Davis came to our home to give us a presentation on impact resistant windows and doors. Chad’s presentation was professional, thorough and very informative. He assured us of the longevity and credibility of the company as well as how FHIA products exceeded the Miami-Dade codes for impact windows. He also informed us that FHIA includes a Full Lifetime Warranty on their products - not common in the industry. Chad also showed us samples of the beautiful windows we would be getting. Never again will my husband have to struggle with the metal hurricane shutters whenever high winds or hurricanes threaten our area. Thank you, Chad, for spending time with us and for answering our many questions. We look forward to the the installation of our new windows and doors.
Yoel Rodriguez was the service technician that came to our home to repair an door handle. He was on time, efficient and very knowledgeable!